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Enter your order number or your tracking number above to see the latest status of your delivery.

Questions about your order?

Contact us by email or phone and we'll be glad to help.

Email: info@lucy-melbourne.com
Phone: +64 9 887 9072

Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: Closed

We aim to respond within 24-48 hours.

For delivery times and returns, see our Shipping Policy and Return & Refund Policy.