About Us
Our Vision
At Lucy Melbourne, we believe a great skirt should feel as good as it looks. Our vision is simple: a carefully chosen edit of pleated midi skirts that move with you, flatter real bodies and work from the office to the weekend, not endless trend pieces you'll wear once and forget. We'd rather offer a small, thoughtful range we truly stand behind than stock everything just for the sake of it.
Our Mission
Our mission is to help you find the skirt you'll reach for again and again. We choose each colourway for fit, fabric and fall, and we try to describe them honestly, including how the pleats sit and what to expect, so there are fewer surprises when your order arrives. When something doesn't work out, we aim to make sorting it as simple as possible.
Customer Service
Lucy Melbourne is a store operated by L.M. E-Com, a company based in Germany, bringing this collection to women across New Zealand. We read every message ourselves. If you have a question about sizing, an order or a return, get in touch at info@lucy-melbourne.com and we'll get back to you within 24 hours during our opening hours.
We offer free delivery across New Zealand and accept returns within 30 days of arrival under our Money-Back Guarantee. Full details are available on our Return & Refund page.
Monday to Friday: 9am to 6pm
Saturday and Sunday: Closed