About Lucy Melbourne
At Lucy Melbourne, we believe every woman deserves a skirt that moves as beautifully as she does. We choose our pleated midi skirt collection with the modern woman in mind: relaxed, elegant and ready for anything. No stiff fabric, no compromises, just a silhouette that feels as good as it looks.
Frequently asked questions (faq)
Orders are processed within 1 to 2 business days (Monday to Friday). Once shipped, delivery typically takes 3 to 10 business days, depending on your location. You will receive a tracking number by email as soon as your order ships.
We offer a 30 day money back guarantee. If you are not satisfied with your order, you can return it within 30 days of arrival for a full refund. Please visit our Return Policy page for full details on how to start a return.
We're sorry to hear that. Please contact our customer support team at info@lucy-melbourne.com with your order number and a short description of the issue, and we will resolve it as quickly as possible.
Yes, we offer free delivery on all orders within New Zealand.
You can reach us anytime at info@lucy-melbourne.com. Our support team is available Monday to Friday, 9am to 6pm, and we aim to respond within 24 hours.